Testimonials

Thank you Marc, Demi and team. We’re so happy with our loft conversion in Buckhurst Hill. Everyone in the team was brilliant, highly skilled with a great attitude and no task was too big. I’ve heard lots of horror stories whereby people hire a company to convert their loft, and then never hear from the person who gave them the quote, or a project manager. Our experience was the complete opposite – Demi was on hand at all times, even just to offer advice and the whole process was smooth throughout. We’ll always recommend you – and already have on a few occasions! Thanks again.
Sam & Desi, August 2016

“Going ahead with a loft conversion is potentially a pretty daunting task but from the word ‘go’ we felt in safe hands with the guys from Herts and Essex lofts. We couldn’t believe our luck in finding a builder who always responds to phone calls, texts or emails, which in itself is something of a miracle. Throughout the process Marc was easy to contact and kept us well informed with what was going on. He has years of experience in the trade and has built up a fabulous team and an impressive list of contacts to call on. He has also forged strong relationships with those in charge of planning and building regs and they have tremendous respect for his professionalism and the quality of the work produced.

I had seen examples of their work so the high standards of the build didn’t come as a big surprise although we were thrilled with the work. What I wasn’t prepared for was what a great bunch of people would be working on my house. Not only are they professional and capable but they are amazingly kind and understanding at what can be a stressful time. No one enjoys the dust and trauma of a build but we always felt that nothing was too much trouble and a real effort was being made to minimise any disruption.

Every member of the team was pleasant, friendly and skilled and they noticed the little things that make a big difference when your house is worked on. Things are left tidy and expertly hoovered at the end of each day (such a shame I have to start doing it again now). The core team working for us were all superb and I wouldn’t want to complete any testimonial without thanking them all for their great work. We do need, however, to single out Demi for keeping things on track and me sane.

Demi managed lots of the day to day tasks for our build and fast became our ‘knight in shining shorts’. In the early stages of the conversion we heard lots of work going on above our heads but as access to the loft was up many ladders we couldn’t see what was going on. There aren’t many builders who would go to the trouble of texting you pictures each evening so you can see how things are progressing, but Demi did. This is just a small indication of the care and consideration you can expect when choosing this company. As soon as Demi walked through the door or answered his phone you knew that whatever was worrying you would be sorted and you were never made to feel that any small detail was too much trouble. We’ve had building work done before but can honestly say we wouldn’t want anyone else working on our house now. I don’t know what better commendation we can give than that.”
Rhian

“Dear Marc,

Thank you so much for all you’ve done for us, your kindness and help – AND professionalism of course!

Naomi and I are absolutely delighted and thrilled with the overall transformation and end product – Your services and positive attitude t’boot! Also, that goes out to all your colleagues who attended the job, what a brilliant bunch of guys! Would you mind passing that on please. Hands on, quite a mucky job/art for sure … but always with a smile and polite beyond the call of duty. Puts much needed faith back into good old fashioned workmanship! You and colleagues Marc certainly went that extra – extra step.  Naomi won’t miss the dust and draft, the hoovering-up, triple layers of pyjamas and bed-socks (me neither to be honest). It was fun though … it’s been emotional!  (Hey, please don’t get me wrong, your crews were very tidy at the end of each working day and let’s face it, we are in the middle of a winter after all).

However, Naomi will (I think), miss spoiling the guys with tea/coffee/biscuits etc. How many sugars!? Sweet!!! I can’t tell you the last time I’ve seen a Mint Club in my house … or a chocolate wafer. ‘Coooo… I’ve got to go to Waitrose (bloody Waitrose!) to fetch some biscuits for the men’.  Bloody Waitrose!! I jest of course.

Seriously though, thanks again Marc – you’ve been very, very kind, much appreciated.’’
Naomi and Simon
P.S. We’ve had viewers around and of course all are interested, like; ‘Wow who did this?’ So we’ve been passing out your details’’.

“We approached two other building companies before Marc at Herts & Essex Lofts –What stood out to us immediately was how professional; from our first meeting they were considerate to our wants and needs, as we did not want our loft conversation to look ‘too modern’ or ‘stuck on’.  Marc suggested design ideas to help it keeping with the rest of our house.’’

We found the price to be very competitive. Marc & Matt have a very friendly and trustworthy team working with them from the Architect to the Tiler. Everyone was reliable and the workmanship was to a very high standard. Nothing seemed a problem –when we wanted our bathroom bigger rather than smaller, or the windows moved.

It was all carried out with ease and with us being reassured that we were the clients and we need to be happy. The loft extension was daunting in our heads but once work started in the 2nd week in Jan, the mess was minimal, (they hoovered up every night and finished 7 weeks later). Everything went swiftly. The attitude and consideration to our family and house was first class. Any concerns or questions we had (and we had a lot of Questions) they were answered immediately.  

The communication between the team and us was great – we were always informed at the end of the day what to expect the next day etc. We are really happy with the work carried out by Herts & Essex Lofts, and would highly recommend them. It’s all about the details – From keeping the doors downstairs, matching the stairs to the original staircase and the look and feel of the dormer. It fits perfectly!”
Bennet & Nicola

“We were really impressed with how quickly Marc connected with our vision and how him and his team created our loft. They work well as a team and made what we expected to be a stressful time much easier. They have a great work ethic and understand their individual trades, delivering the finished product to a very high standard.
Alison

“Marc, Matt and the team were an absolute pleasure to work with, the team were hard working and polite and considerate at all times. Matts standard of work and attention to detail is very impressive. Marc made sure that from the start we knew what to expect with each and every aspect of the job so that there were no unpleasant surprises. The neighbours had also commented on how little disruption there was despite how big the project was! The build went smoothly, and the team made sure that the house was left clean and tidy at the end of each day. We are very happy with the quality service and now have a beautiful, well designed extra floor in our home. We recommend Herts and Essex lofts to anyone thinking of getting their loft converted.
Mary & Silas

“If anyone is thinking of having major building work undertaken or just a loft conversion then I would thoroughly recommend using Herts & Essex Lofts Ltd. Marc and his team of fantastic tradesmen have totally transformed our sorry looking and rundown 3 bed semi into a beautiful modern home. Throughout the build the whole team have been extremely professional, trustworthy and reliable. My wife and I were pleasantly surprised at how quick and smoothly the refurbishment has gone and the hip to gable loft conversion seemed to take no time to build. It seems there’s nothing these guys cannot do.
Mr and Mrs Shah

“Marc and his team have completed a two bedroom loft conversion with
bathroom, a further bathroom renovation and finally, a major kitchen
extension which has just been completed ( August 2014). We would not want
any other construction firm apart from Marc’s, the whole team works in a
cohesive manner, they are all very skilled in their different areas, Marc’s
attitude has always been very positive and helpful, but, most importantly
the work is always finished to an excellent standard, we have no hesitation
in recommending Herts and Essex Lofts”
Helen

“We are delighted with our new loft room and bathroom; Who knew we would be able to create such a wonderful and generous sized space with our existing loft. It was a pleasure working with Marc and his team who were all fantastic at working with us through every stage of the development even down to the finer details to make sure everything was perfect and to our liking. We would highly recommend Herts and Essex Lofts to anyone looking for a loft or home extension and they will be our first point of call should we need any future work to be completed on our home.
Tovah Sutherland

“Herts and Essex Lofts completed our loft extension in September 2012.  Marc excelled in two areas specifically during the design phase and with good communication throughout the job. This, combined with the good workmanship, minimal disruption and a polite team, means that I have no reservation in recommending Herts and Essex Lofts.
Peter Sharp

“Herts and Essex did our loft conversion. They gave us an excellent service.
The quality of their  work was excellent. Marc was very helpful and easy to
work with? He listened to what we wanted and nothing was to much trouble for
him. He also has a brilliant team working for him I could not fault their
work ethic. I would use them again and would highly recommend this building
company and their service to anyone.”
Sue, Chingford

“We thought long and hard about a loft conversion mainly because of the mess and upheaval. We had a number of companies come to the house but none were as patient, understanding and informative as Marc from Herts & Essex lofts. He came back a number of times just to go over things and give us peace of mind.

Marc even spoke to our neighbours for us with regards to the party wall agreement, to give them all the information. When the work went ahead, all of the boys/men were very professional and worked really hard, and cleared everything up at the end of each day.

We could not fault them at all, well, maybe just about the amount of biscuits they got through!!

Excellent job done, with thanks. We highly recommend Herts and Essex lofts.”
Deborah and Andrew Brooks, Epping

“We appointed Marc and his team to undertake our loft conversion and so far
they have been fantastic – clean and tidy and incredibly hard workers. We
would definitely recommend them!”
Emma and Bart

“Extremely happy with our loft conversion. The team at Herts and Essex Lofts
did a fantastic job and all worked to a very high standard and were
friendly, conscientious and efficient. Marc was helpful every step of the
way and ensured the work was carried out smoothly and to our satisfaction.
Highly recommend Herts and Essex Lofts.”
Sue and Tony Archer, Ware, Herts.

“Marc has returned on more than one occasion to do further work, the last
major job ending now in July 2014. Herts and Essex Lofts have now worked on
just about every part of the property possible, from the creation of the
loft room, new boundary walls at the front and side, to a retaining wall
built this year at the very back and modernisation of every room in the
house. I am as happy with the company now in 2014, as I was in 2009.
I still get complimentary comments about the loft conversion on a
regular 
basis, 5 years on.”
Malcolm

“We have recently just completed  a loft conversion, we chose Herts and Essex Lofts due to their professional and friendly manner. We have been impressed with the care and attention which Herts and Essex brought to the build in order to achieve a high quality finish. All work has been done to a very high standard and completed on time and within budget. Marc and his team were very approachable and made the whole project stress free. We certainly recommend Herts and Essex Lofts and would not hesitate using them again.”
Maria

“During the construction of our extension we found the team working for Herts and Essex to be professional, polite and certainly very helpful in guiding us through the building stages. We would have no hesitation in recommending this Company to our friends.”
Mr and Mrs Kirk

“Thank you for creating the extra space that we so desperately needed. We’re really happy that we now have a double bedroom and extra shower room from such a small area. Well done!”
Sarah and Sean